Frequently Asked Questions

Our first collection is being prepared. Products will appear here when they are ready to order. We do not take payment for items that have not been made available for sale.

VIRIT focuses on everyday beauty and self-care: skin and body care, hair and scalp care, beauty tools and small wellbeing rituals. Specifications and suitability will be explained on each product page when the collection opens.

International availability is not open yet. At present, our store is configured for the United States only. We will list supported destinations and delivery information before opening orders in another country.

Shipping rates and estimated delivery times will be provided before you place an order. They depend on the product and destination. We do not currently advertise a fixed worldwide delivery time or free shipping.

Our full returns policy will be available before orders open. Eligibility can depend on the item, its condition and applicable consumer rights. Please do not assume that all opened personal-care goods are returnable, or that all beauty goods are excluded.

Suitability depends on the specific item, its ingredients or materials and your own sensitivities. Check the product instructions and warnings. For a topical product, follow the manufacturer's patch-test guidance. Stop use if irritation occurs.

Check the product's stated voltage, plug, charging requirements and intended use before ordering. A plug adapter does not convert voltage. We will not describe an electrical tool as universally compatible without confirmed specifications.

Email virit6881@gmail.com or use our Contact page for product, order or privacy questions. If you have an order number, include it. Please do not send passwords, full card details, government ID or medical records.

Contact us as soon as possible with your order number and the change you need. A request is not a confirmation; an order may already be in preparation or transit. Applicable cancellation rights still apply.

When tracking is provided, follow the link in your dispatch email. Tracking can take time to show its first carrier scan. If the estimated delivery window has passed or a parcel appears lost, contact us with your order number.

Contact us with your order number and a description of the issue. Clear photos of the item and packaging can help us investigate, where reasonable. Keep the packaging while the issue is reviewed. Your legal rights are not limited by our request for photos.

This can depend on the products and fulfillment arrangement. Any known split-shipment information should be provided with the order. If you are unsure whether an item is missing, contact us before assuming the order is complete.

No. Results and comfort can vary by person and by product. Product descriptions should explain the intended use without promising a diagnosis, cure or guaranteed transformation.

Only if the product's input voltage, frequency and other requirements match your supply. A plug adapter changes the plug shape; it does not make a 220–240V device suitable for a 110–120V supply. Read the manufacturer's instructions.

We do not add invented customer reviews, ratings or certifications. Any certification or tested-performance statement must be supported by documentation for the specific product and market.

We use information needed to run the store, respond to enquiries and, when ordering opens, handle orders. Shopify hosts the store. Read our Privacy Policy and use Your Privacy Choices for the controls available to you.

Follow the instructions and warnings for that exact product, including cleaning, charging and any use restrictions. Do not use a damaged electrical item. Stop using a product if it causes pain or irritation.

This depends on the destination and shipping arrangement. Any applicable charges and who pays them must be explained before orders open in that market. We do not advertise all duties as included without confirmation.